Supporting growth is not about fixing people. It is about creating conditions where they can stretch, learn, and own their progress. Here is a clear playbook with examples, the difference it can make, and why it works.
Core principles
- Start with belief
Assume potential and communicate it plainly. People rise to believable expectations. - Coach, do not control
Ask questions, co-design plans, and let them try. Advice is a map. Autonomy is the engine. - Normalize small wins
Catch progress early, label it, and link it to effort and strategy. - Make learning safe
Treat mistakes as data. Separate the person from the performance. - Model your own growth
Share what you are practicing, where you failed, and how you adjusted.
Good examples
- You say, “I see your pattern recognition improving. What did you change this week?”
- After an error, you ask, “What did the data teach us, and what will we try next?”
- In one-on-ones, you set a single skill goal, define a first step, and book a quick follow-up.
- You give credit for effort and process, not just outcomes.
- You block calendar time for your own learning and let others see it.
Bad examples
- You correct every move and expect mind reading.
- You praise only natural talent or final results.
- You give vague feedback like “be better” without a next step.
- You treat mistakes as character flaws.
- You hide your own learning curve and pretend you have it all figured out.
The difference it could make
- Faster skill growth
- Higher ownership and creativity
- Stronger resilience after setbacks
- A culture where people teach each other
- Better retention and stronger pipelines of leaders
Why it works
- Expectancy effect
Clear, credible belief changes effort, persistence, and strategy selection. - Autonomy and competence
People engage more when they feel choice and see themselves getting better. - Psychological safety
Learning requires risk. Safety reduces fear and unlocks experimentation. - Salience of progress
Visible small wins fuel motivation and make hard work feel worthwhile.
What to do in the first 30 days
Week 1
- Ask each person for a growth target in one sentence.
- Agree on a measurable first step and a realistic practice loop.
Week 2
- Run a short “after action review” on one task.
Three questions: What did we try, what happened, what will we change. - Publicly highlight one small win and the behavior that produced it.
Week 3
- Pair people to teach a micro-skill they have recently learned.
- Remove one blocker that slows practice time.
Week 4
- Share your own month of learning: goal, failure, adjustment, result.
- Revisit each person’s target and either raise the bar or refocus.
How to give growth-oriented feedback
Use four beats:
- Observation
- Effect
- Question
- Next experiment
Example: “In yesterday’s demo you rushed the setup, which made questions spike. What cue could help you slow down next time. Want to try a two-breath pause before the key point.”
Simple rituals that compound
- Two minutes of praise per meeting for specific behaviors
- A weekly learn-share where one person demos a micro-skill
- A visible board of experiments tried and lessons learned
- “Office hours” for practice reps, not just Q and A
Measures that matter
- Participation in learning rituals
- Number of experiments attempted per month
- Time from mistake to adjustment
- Skill check on one or two core capabilities
- Self-reported confidence and clarity of next steps
Pitfalls to avoid
- Overhelping that steals ownership
- Generic pep talks without structure
- Moving the goalposts so often that wins never register
- Treating growth like a side project rather than real work
One-page template you can reuse
- Growth target: one sentence
- First step: concrete, small, time-boxed
- Practice loop: when, where, how many reps
- Review cadence: date and questions
- Evidence of progress: what you will track
- Next experiment: the change you will try after the review
Closing thought
Be the person who turns belief into structure. If you model learning, make it safe to try, and shine a light on progress, people around you will grow. And they will remember who helped them become capable, not just comfortable.